Privacy Policy
Last Updated: May 2023
We do not, and will not, sell your information to third parties.
This Privacy Policy explains how our Company and our affiliates (“we” and “us”) use, collect, and disclose personal information and data we collect from you and about you. This policy applies to all interactions including emails, phone calls, the use of our website, etc.
If you have a disability that makes it difficult for you to read or use this Privacy Policy in its current format, please reach out to us at the contact information below so that we may provide you with assistance.
OUR PRIVACY POLICY
The Privacy Policy below governs your use of our services and products (“Services”), and it is included as part of our Terms of Service.
By using our Services or our website, you accept the terms of this Privacy Policy.
The Information We May Collect:
Business Information
To offer our services, we may need to collect business information such as, but not limited to: legal entity name, business entity or filing, registered agent, officers, directors, managers or members of an entity, communications contact, business type, merchant category, etc.
Personal/Identifying Information
To offer our services, we may need to collect personal information such as, but not limited to: name, address, telephone number, email address, banking information, credit card and debit card number, social security number, Federal Tax Identification number, account numbers, user name, Internet Protocol address (“IP address”), etc.
Internet Information
This includes information such as your internet browser, browsing history on our website, search history on our website, information about the device you are using to access our website, and information regarding your interaction with our website or advertisements. We may also collect information about visitors to our website such as browser settings, operating systems, referring/exit pages and clickstream data.
Communication History/Information
We may collect and temporarily retain contact history such as emails and phone conversations so we can better assist you and your customer service needs in future or follow up conversations.
How Do We Get This Information?
From You
You are the primary source of information. When you complete a form online, send us an email, or speak to us on the phone, you are providing us information about you. We may also collect information indirectly about you when you interact with our website, through the use of cookies and other tracking technologies as described below.
Public Information
For example, we may collect information about you or your business from the SOS website to determine whether your legal entity is in good standing or in need of filings.
Affiliates
For example, if another company has contracted us to provide registered agent services for their customers, and you’re one of those customers, we will be given your information.
Related Entities
For example, if you are a member of a corporation that is formed through our website, we may be given information about you in order to form your company.
Service Providers
We may collect information about you from our service providers. Service providers are entities that we have contracted with to provide us with services to help fulfill our business needs.
HOW WE USE THIS INFORMATION
This information is used for the purpose of providing the best business experience possible. We may also use the information in the following ways:
- Providing the services you have hired us to perform.
- Fulfilling legal and compliance obligations such as accepting and responding to subpoenas and other legal requests and maintaining records as required in our role as Registered Agent.
- Analytics to improve our website experience to better assist our customers.
COOKIES AND SIMILAR TECHNOLOGIES
Our website uses “cookies” to improve and individualize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. If you register an account with us, a cookie allows us to recall your specific information on subsequent visits. This facilitates the process of recalling your personal information so that when you return to our website, the information you previously provided can be easily retrieved. Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies if you want to. If you choose not to allow cookies, this may impact your ability to log into your account or experience the full interactive features of our Services.
We also employ a technology called web beacons or “clear gifs” that help us track referrals from our partners and affiliates and better manage content on our website. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track online movements of web users.
Our partners and affiliates may use cookies and web beacons to collect information about your activities on our site. The use of tracing technologies by our service providers, technology providers or other third parties is not covered by our Privacy Policy.
Who Do We Share Your Information With?
Except as disclosed in this Privacy Policy, we do not disclose personal information to any outside or unrelated entities. Although, as discussed below, we may provide some personal information to certain service providers and other third parties, in no event will we sell your personal information as part of a customer list or similar transaction for unrelated parties to independently market to you.
Service Providers
We may share personal information with agents, affiliates, partners or other third parties that perform functions on our behalf. These services may include analytics, credit card processing, attorney-assisted services, etc. These entities have access to the personal information needed to perform their functions and are obligated to maintain the confidentiality and security of that personal information. Service providers are not authorized to use the information we share with them for any purpose other than providing services to us or to you.
Government Entities
In order to fulfill the products and or services purchased by you. Certain Personal Information may become public record when documents are filed with the federal or state government, or with a court. This Privacy Policy does not cover these or similar third-party actions.
Required by Law
When required by law, such as in response to a subpoena, a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal request.
How Do We Keep Your Information Safe?
We strive to protect your personal information and data. Here are some of the methods we employ to secure your information.
Personal information collected by the site is stored in operating environments that are not available to the public.
We may request proof of identity before we disclose your personal information via telephone.
We ask for certain client identifiers or other information in order to verify your identity before conducting the transactions you have requested.
Please understand that while we try our best to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. We periodically review our security procedures to consider appropriate technology and methods to secure information.
How Long Do We Retain Information?
We will retain your information for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of this information in our archives even after it has been removed from the site.
CHILDREN UNDER THIRTEEN
Our Services are not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under 13.
CALIFORNIA RESIDENTS
We do not, and will not, sell your information to third parties.
California residents have the right to review any personal information collected by businesses, opt out of personal data sales, and request that a business delete personal information. Additionally, consumers have the right to receive equal treatment and pricing when exercising these rights.
WE DO NOT share your personal information that is intended to or result in targeted advertising.
You have the right to request us to “Limit the use of Sensitive Personal Information.” Sensitive personal information includes: a social security number, account log in information, financial information, geo-location, racial or ethnic origin, religious beliefs, sexual orientation, health information, bio-metrics, and the contents of communications to us, unless the we were the intended recipient of the communication. This is not an absolute right, and we may decline to limit the use of Sensitive Personal Information under a qualifying exemption. Claiming this right may also interfere with some of the services we are able to offer.
You have the right to request that any information you believe is incomplete or inaccurate to be corrected.
You have the right to request copies of your personal data.
Non-Discrimination.
If you exercise your rights under the California Consumer Privacy Act of 2018 (CCPA), California Privacy Rights Act of 2020 (CPRA) or the General Data Protection Regulation (GDPR), we will not provide discriminatory treatment to you.
If you would like to submit a request concerning your data, you can call us or email us using the contact information below.
Please note that, in accordance with California law, we will not be able to satisfy your request until we have verified your identity.
You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request, you must provide us with your written permission for the agent to make the request on your behalf or provide us with a signed power of attorney. We will also need to verify valid government issued identification for both you and the agent.
NOTICE TO NON U.S. USERS
If you are located outside of the United States of America, you should be aware that your personal information will be transferred to the United States of America, the laws of which may differ from the laws of your country. If you are located in a country outside of the United States of America and voluntarily submit personal information to us, you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage or processing of that information in, the United States of America and you understand that your information may be available to government authorities under lawful orders and laws applicable there. By requesting our Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
GOVERNING LAW
This site is intended for use in the United States of America. We attempt to protect the personal information of all users of our site and we attempt to comply with local data protection laws to the extent they apply to our Services, but our site is targeted to United States citizens and our policies are directed at compliance with those laws.
CONTACT US
If you have any questions or comments about this Policy or our privacy practices generally, we encourage you to Contact Us.